- Business Enterprise

Part 1:

Tesco Hypermarket has conducted a series of corporate social responsibilities programmes for the past few years. The very first initiative of Tesco Hypermarket is Caring for Environment. Their goal is to reduce impact on the environment by using environmental-friendly methods. First of all, they created many energy saving initiatives in order to reduce environmental impact of their stores. For instance, they use energy saving lights, close monitoring controls and high efficiency air conditioning system. On the other hand, Tesco Hypermarket encourages customers to engage in eco-friendly activities. Green Clubcard Points are rewarded for customers who reuse bags to return recyclable materials back to the branches. Lastly, Tesco Hypermarket tries their best to keep carbon per case delivered as minimal as possible by ensuring their trailers are maximized in capacity.

Tesco Hypermarket has done a great job in creating jobs for locals. They have a philosophy of ‘treating people the way you want to be treated’. They ensure everyone has an equal opportunity and treat each other with respects. They also assure their employees to work in a better environment. Tesco Hypermarket provides plenty of opportunities for Malaysians to build their career with them. In short, employees are promised to get an opportunity to get on, guidance from the manager, to be treated with respects and to get an interesting job.

Next, Tesco Hypermarket supports local community actively. They raise money to help children with Leukaemia by launching the Tesco-UMMC. Their vision is to raise RM 1 million in 3 years by organizing various fund raising events. The raised funds are used to sponsor treatment cost, patients equipments and special medications for deserving children in UMMC. They conducted Community Champions into their branches nationwide. The team members involved in different community events with local charities actively.

Tesco Hypermarket is also the very first hypermarket to conduct the practice of nutrition labelling on their own products. The nutrition labels on the products are easy to understand. They provides guidelines for your optimum amounts of nutrition that is needed daily.

In a nutshell, Tesco Hypermarket is a role model for local companies in their parts in corporate social responsibilities in order to build a better society.

Part 2:

Tesco Hypermarket as an outstanding company becomes a role model of the local companies. They try their best to fulfil every customers’ satisfaction by enhancing their facilities.

One of the facilities of Tesco Hypermarket is car park which is the outdoor car park and the basement car park. These car parks are free of charge.

Next, trolleys are provided for customers to carry their items conveniently. This will reduce the burden of customers for carrying large and heavy loads.

Other than that, price scanners are prepared at every department in the hypermarket. This enables the customers to check the prices of the items which do not have price tags.

There is also massage chairs provided for customers in the hypermarket. Customers can rest anytime when they feel tired.

2. Tesco Hypermarket is undergoing distribution intermediaries business. There are 2 types of distribution intermediaries business presently involved which are distributors and retailers. Distributors only carry equivalent product line; they will take title to products and store them until they are sold. Next, a retailer can own and operate a small business store to sell the products it has bought directly to the end user for profit.

  

Furthermore, Tesco Malaysia is giving out job opportunities for everyone to start a business by rental a free space in Tesco. This method will enable Tesco to market its company. These businesses will contribute to the community by selling goods and providing services at an affordable price. By creating this opportunity, Tesco can attract more consumers and also to start a new business at the same time.

People who are interested in starting a new business in Tesco ca n apply through online forum as picture shown below.

3. There are few factors that affect the business performance of the Tesco Hypermarket. Firstly, the social factor is crucial. This includes ages. Nowadays the birth rate is on the rise and so Tesco starts to sell children products to create more profit.

Then, technology factors are also important in running a company. Tesco Hypermarket has some devices that benefit the customers. These include CCTV, escalator, lift and air-conditional. These gadgets enable customers to shop conveniently and comfortably. This attracts customers to do their purchasing in Tesco Hypermarket.

4. One of the ways for Tesco Hypermarket to achieve sustainability is creating a sustainable packaging. Tesco is always seeking for ways to minimise product packaging. Tesco minimise product packaging by using the reusable plastic crates, they introduced into their distribution chain as an environmentally-friendly method of delivering product to their stores. Besides, these sustainable packaging is also to minimise it’s environmentally impact. This strategy includes concepts such as compostable packaging on organic fresh products, which is currently available on organic mushroom products. Tesco manages and measures its business using a balanced scorecard – the steering wheel. It has five segments, Community, Operations, People, Finance and Customer, each containing a series of key performance indicators. It provides the retailer with a more balanced view of the business than using financial data alone, enabling Tesco to act across al of its stakeholder needs. The community section will track performance against its new scale for good strategy.