ALL ABOUT TESCO

ALL ABOUT TESCO

Values of TESCO


"Our core purpose is to create value for customers to earn their lifetime of loyalty."
Our success hinges on people: the people who shop with us and the people who work with us.
If our customers like what we offer, they are more likely to come back and shop with us again. If the Tesco team finds what we do rewarding, they are more likely to go the extra mile to help the customers.

No-one tries harder for customers:
  • Understand customers.
  • Be the first to meet their needs.
  • Act responsibly for our communities.

Treat people the way you want to be treated:
  • Work as a team.
  • Trust and respect each other.
  • Listen, support and show gratitude.
  • Share knowledge and experience

Shopping trip
Customers have told us what they want – clear aisles, good prices, no lengthy queues and professional staff. We call this our Every Little Helps Shopping Trips for customers, and we use it every day to ensure that we are always striving to make Tesco a better place to shop.

A great place to work
Our staff have told us what matters to them – to be treated with respect, to have a manager who helps them, to have an interesting job and to have the opportunity to improve. By helping our staff achieve what is important to them, we are also helping ourselves deliver greater satisfaction to our customers.

The way we work
The way we work is how we deliver Every Little Helps to make Tesco a better place to shop and work in. We use simple processes so that shopping is BETTER for customers, work is SIMPLER for staff and things are CHEAPER in Tesco.

Our community
We have 5 community promises that express how Every Little Helps comes alive in the communities that we are part of. It is important that our staff and customers know that, together we can make a difference, and that through Tesco these differences can really add up. These promises affect our people, our customers, our business partners, the environment and the communities that we work in. At Tesco, we put our Community in the heart of our business.